Corporate Wellbeing Workshops

sales36“IMPACT” – Powerful Presenting & Public Speaking

Without this skill you may seriously impact your business or career growth. Empower yourself with the secrets of becoming a great presenter and speaker. “Insightful Memorable Powerful Affective Creative Thoughtful” – Powerful Presenting & Public Speaking workshop focuses on a great presenter’s or speaker’a three notable qualities know as IKO: Inner Self, Knowledge and Outer Self. It is simply knowing what you want to say and being comfortable with your communication skills.

In this two-day workshop, participants will master the skills that will make them a better speaker and presenter. The workshop is designed for you to be equipped with tools and techniques that will allow you to:

•  Establish rapport with your audience
•  Learn techniques to reduce nervousness and fear
•  Realise your strengths as a presenter
•  How to appeal to different types of people
•  Recognise how visual aids can create impact and attention
•  Develop techniques to create a professional presence
•  Prepare, practice, and deliver presentation
•  Presenting with a bang

Topics covered:

•  Personality assessment of presentation style
•  Assessment of presentation delivery
•  Challenges of a presenter
•  IKO of a Great presenter
•  Structure of your presentation
•  Profile of your audience
•  Preparing your introduction, middle, end
•  Sending Positive Messages (communication)
•  Developing great slides
•  Overcoming Nervousness

More Information:

•  Two days workshop delivered in DUBAI
•  Investment includes workbook – Inclusive of refreshments and lunch
•  Certificate of Achievement – Complimentary Parking

Register for the Event by clicking on the link : “IMPACT” – Powerful Presenting & Public Speaking Registration

 

“FAB” – Developing a Passion for Sales

Do you often feel helpless when you:

•  Are unable to close a sale
•  Find it difficult to develop a connection with a customer
•  Cannot build lasting client relationships
•  Struggle to get referrals or repeat business

“Focused Achievable Beneficial”– Developing a Passion for Sales allows you to have an attitude and behavior that will improve sales, customer satisfaction thus increase revenue.

The workshop is designed for you to be equipped with tools and techniques that will allow you to:

•  Build credibility and connection with your clients
•  Offer solutions your clients are actually want
•  Manage objections in a effective and confident manner
•  Discover and uncover hidden opportunities
•  Master the selling process

All of this leading to an increase in sales and repeat business thus making you consultative sales professional.

Topics covered:

•  The sales cycle
•  Selling more
•  Ten major mistakes when selling
•  Building trust & effective relationships
•  Communication skills for relationship selling
•  Handling and managing objections
•  Framing success
•  Creating a positive self-image

 

More Information:

•  Workshop delivered in DUBAI
•  Investment includes workbook – Inclusive of refreshments and lunch
•  Certificate of Achievement – Complimentary Parking

Register for the Event by clicking on the link : “FAB” – Developing a Passion for Sales 

 

“Go the Extra SMILE” – Soul Based Service Excellence

Discover the SOUL of Service Excellence. You are destroying your business or career through customer service. The only option to succeed in your business or career is through Service Excellence.

The need for leading, promoting, and enhancing a customer-focused culture is essential within every organisation. “Go the Extra SMILE” – Soul Based Service Excellence provides you with an opportunity to explore your service responsibilities within your role no matter what it is.

As you discuss the various skills and techniques, you will draw from your own personal and varied experiences to share elements of reward and challenge. Consider this as a re-energizing time to build and expand from where you are now.

The workshop is designed for you to be equipped with tools and techniques that will allow you to:

•  Uncover the true meaning of customer service
•  Identify ways to establish excellence through effective communication
•  Value the importance of timeliness, quality, consistency, and first impressions
•  Determine customer needs by effectively understanding customer requirements
•  Develop the skills and practice essential elements to manage difficult customers

Topics covered:

•  Defining service excellence
•  Who your customers are
•  “AM Service Excellence Model”
•  Meeting customer expectations
•  “REAL Model of Customer Expectations”
•  Self-image & first impressions
•  Sustaining an Individual Level of Engagement
•  Service excellence communication skills
•  Appropriate sharing (showing respect)
•  Managing difficult customers
•  Service PRIDE

More Information:

•  Workshop delivered in DUBAI
•  Investment includes workbook – Inclusive of refreshments and lunch
•  Certificate of Achievement – Complimentary Parking

Register for the Event by clicking on the link : “Go the Extra SMILE” – Soul Based Service Excellence Registration (Coming soon)

“ROI” – Effective Business Communication

Weak communication skills will sabotage your growth. “Rapport Observe Interact” – Effective Business Communication is a unique workshop that will help you master the skills you need to excel in today’s competitive workplace. You’ll learn to handle people more professionally and keep pace with fast-changing workplace conditions.

Developing your communication skills is critical in getting ahead. A major goal of this workshop is to help you understand the impact your communication skills have on other people. Furthermore, you will explore how improving these skills will make it easier for you to get along in the workplace, and in life.

The workshop is designed for you to be equipped with tools and techniques that will allow you to:

•  Identify common communication problems that may be holding you back
•  Develop skills to listen actively and empathetically to others
•  Learn what your non-verbal messages are telling others
•  Discover the power of verbal and written language
•  Develop skills to ask questions that give you information you need
•  Enhance your ability to handle difficult situations
•  Deal with situations assertively

Topics covered:

•  Creating positive relationships
•  Communication cycle
•  Communication styles
•  The power of three – verbal communication
•  Active listening skills
•  Seven body language secrets
•  Effective email etiquette
•  Asking questions
•  Creating a positive self-image
•  Techniques for the workplace

More Information:

•  Workshop delivered in DUBAI
•  Investment includes workbook – Inclusive of refreshments and lunch
•  Certificate of Achievement – Complimentary Parking

Register for the Event by clicking on the link : “ROI” – Effective Business Communication (Coming soon)

 

Miracles Dubai