Welcome to Miracles
Our space is one of tranquility, healing and relaxation. For you to get the most out of your experience with us the guide below will provide some insights on wellness etiquette as well as our recommendations.
Confidentiality Policy
At Miracles we maintain a strict confidentiality policy, anything shared outside of our space is up to your discretion. We kindly request that you refrain from using mobile phones and cameras for pictures or videos to maintain privacy of our guests and clients. Any data or information shared is protected as per the (data protection Act)
Wellness Etiquette
Please respect the quiet and privacy of other guests. We kindly ask you to keep your voice lowered, keep mobile phones on silent mode and avoid making calls in order to respect your fellow guests’ experience and enjoyment of the facilities. It is recommended that you keep all valuables with you as we do not assume liability for any valuables. Smoking is strictly prohibited.
Your Arrival
For the most enjoyable experience we recommend that you arrive at least 15-20 minutes prior to your scheduled appointment. This will ensure that upon arrival you are ready to enjoy the facilities and prepare your mind and body for what is to follow. It is advised to wear comfortable clothing and footwear. For first time private sessions, upon placing your booking you will be sent an email or message asking you to complete a ‘Client Intake Form’ so your therapist has the necessary information about your session before hand.
Reservations
Advance booking is highly recommended to ensure preferred times are available. Miracles center provides walk-in bookings based on availability. To make a reservation, please contact us via phone, WhatsApp or email. Please be aware that your late arrival may result in a reduction of session time. As a courtesy to the next guest, your appointment will end as originally scheduled should you arrive late. We kindly ask our guests to provide a minimum of 12 hours’ notice for cancellations. With fewer than 12 hours’ notice, you will be charged the full price of the session or the session will be deducted from your package.
Health Conditions
Please advise us of any health conditions, allergies or injuries that could affect your experience.
Pregnancy
Please allow us to assist you in selecting suitable services for this special time. We recommend that you check with your physician first before making a booking with us. Deep therapy sessions are highly discouraged during the first trimester.
Child Policy
Parents are requested to attend to their children (of all ages) at all times. We do not have any facilities to over look children while parents are in sessions. Please ensure that children are aware that we are a quiet space so that guests and clients could have a quiet, relaxing, and peaceful experience at the Miracles center.
Gift Certificates
Gift certificates are available at all times for any special occasion. Please inquire at our Front of House for details and recommendations. All purchases of services and products are transferable but non refundable.
